Our values
We’re serious about our core values — they shape how we communicate with clients and each other.
Living Our Core Values
Our company values determine who we are. When we live them deeply every day, everything else in business is easy! We’ve even designed core value emojis, which we use liberally in our team Slack channels.
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We work to understand each party’s interests, have a commitment to listening and empathy, and create multiple options for positive outcomes.
- Everybody Wins outcomes mean you win and the 3 C’s (clients, co-workers, and company) also win
- We commit to working for racial, social, and environmental justice in our pursuit of a more equitable world
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We take ownership of problems, individually and collectively.
- When a difficult situation arises, we do not look to “blame and shame” others or ourselves, but search for a solution and rapidly move to positive next steps.
- We assume positive intent and engage from a place of trust and love.
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We are always looking for what we can start, stop, or continue doing to improve.
- A continual improvement mindset enables us to grow while staying balanced; a perfectionist mindset can lead to burnout
Opportunities for improvement focus on our strengths just as much as our weaknesses. - We are always looking for the 1%: If we improve 1% a week, at the end of the year we have improved 52%!
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We are intentional about finding and sharing moments of joy and gratitude.
- We cultivate healthy emotional, physical, and mental habits to care for ourselves and each other.
- We take time to celebrate our personal and team wins.
- We are committed to supporting each other in difficult times and focus on bringing uplifting energy to our team.
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We actively seek out feedback, especially perspectives that differ from our own, and we embrace challenges as opportunities to learn and improve.
- Constant learning is the fuel that leads to compelling ideas for our clients and our company.
- We embrace learning that improves our professional skill set, pursuing specific areas of growth and taking advantage of opportunities for formal and in-the-moment learning.
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We are open, honest, and vulnerable in our dealings with others.
- Bringing our personal lives to work enriches our team — the more we know about each other, the more we Enjoy the Journey together.
- Healthy conflict makes us all better. We have the courage to accept discomfort and to do the hard work required to create an inclusive environment of high mutual trust.
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PixelSpoke is a great company with values that align with the credit union movement.
How we use our core values
Our core values guide all of our decisions, including hiring employees, selecting clients, and working through difficult situations. We use them:
- In the “Shout Outs” section of our Daily Huddle
- In Quarterly Conversations with our managers
- Any time we're feeling stuck and not sure what to do
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See our Impact Report
As a B Corp and employee-owned cooperative, impact is at the heart of everything we do.